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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

How To Return a Purchase? If you are not completely satisfied; you can return your art within seven days. Please save the original packaging when you receive the art. If you choose to return the art, repackage it in its original box and contact us at service@cagonline.co or (844) 210-7722. We will then issue you a prepaid FedEx or UPS shipping label to affix to the box and return. Items must be shipped backed within seven days of receiving the order. 50% of the cost of the return will be deducted from your refund. If you live outside of the United States, please see below for the return procedure. Art that is returned damaged will not be refunded. Photographs and limited edition prints that are returned wrinkled, dented, or smudged due to mishandling will incur a handling fee based on the size of the piece. Outside the United States, How To Return a Purchase? If you are not completely satisfied; you can return your art within seven days. Please save the original packaging when you receive the art. If you choose to return the art, repackage it in its original box and contact us at service@cagonline.co or (844) 210-7722. We will provide you with the return shipping address so that you can ship the artwork with the carrier of your choosing. You are responsible for the cost of return shipping and any customs and brokerage fees charged upon return. Items must be shipped within seven days of receiving the order. Receipt of a Damaged Piece of Art? We package all artwork in custom built art boxes to insure safe delivery, so receiving damaged art is a rare occurrence. If you receive a damaged piece of art, contact us within 24 hours, at service@cagonline.co or (844) 210-7722. Please take a picture as well as save the box and all packaging material; we must have these items in order to process the claim.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Archival Quality paint must have certain qualities. The first is the paper itself. The paper or canvas must be manufactured using pure alpha cellulose fibre, pure cotton fibre or a combination of the two materials. This will ensure the paper base is pH7 or above or acid free. A paper that contains lignin cannot be acid free as lignin is a naturally occurring acid within plant fibres. It is the lignin content in newsprint paper which causes it to yellow and go brittle over time. Next the paper is coated for preparation of printing. This preparation changes depending on the machine and paper used. The coating is applied to the surface of the paper base to ensure that the ink is absorbed in just the right amount. Once a coating is applied, the pH value (acidity) of the entire paper changes. The only way for this to be addressed is for manufacturers to ensure that the coatings used on their papers are as close to acid neutral as possible and to supply the pH value of the total paper (base and coating) rather than just the base. Then the ink is applied to the Archival paper. In order for a print to be considered An Archival print the inks used are pigment-based instead of dye-based. Finally; to maintain your Archival Print, below is a checklist.: 1. Ensure all the materials used to mount, frame and store finished prints are acid free. 2. Display your own prints out of direct light, in an environment with stable temperature, and humidity levels.